Heartbeat Ai Technologies Inc.
Privacy Policy - General & GDPR
Last Revised: November 24, 2019
Your privacy is important to us and we encourage you to familiarize yourself with our privacy practices set forth herein.
This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through this website and our platform (Site). In this Privacy Policy we, us or our means Heartbeat Ai Technologies Inc.
In addition to the Canadian laws, individuals located in the European Union (EU) may also have rights under the General Data Protection Regulation 2016/679 (GDPR). Appendix 1 outlines the details of the additional rights of individuals located in the EU as well as information on how we process the personal information of individuals located in the EU.
By accessing or otherwise using the website operated by us or any applications operated by us, you agree to be bound contractually by this Privacy Policy. Heartbeat Ai Technologies Inc. (also referred to herein as “we”, “us”, “our” and similar terms), operates the website. This Privacy Policy applies to information collected, used and maintained by us in conjunction with the use of our services and website. The following information explains our information gathering and dissemination practices.
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
The Right to Modify
We reserve the right to modify this Privacy Policy at any time by posting amended terms on the Website or otherwise notifying you of changes to this Privacy Policy. Your continued use after such an amendment following the Effective Date indicates your acceptance of the amended Privacy Policy. You should check this Privacy Policy periodically for modifications by referencing the Effective Date posted above. Unless stated otherwise, our current Privacy Policy applies to all Personally Identifiable Information that we have about you. However, we will not materially change our policies and practices to make them less protective of personally identifiable information collected in the past without the consent of affected users.
What personal information do we collect from people?
When ordering or registering on our site, as appropriate, you may be required to supply certain personal data, including but not limited to your name, email address, mailing address, phone number, Business Name or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To ask for ratings and reviews of services or products
To follow up with them after correspondence (live chat, email or phone inquiries)
We also collect and use information about your use, and the use by other customers, of the Services in order to improve and enhance the Services, to repair errors or bugs, and to develop new versions of the Services,
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Our employees or Outside Contractors are required by us to maintain and uphold your privacy and security and are aware of our privacy and security policies and/or abide by their own privacy and security policies in order to safeguard your information. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Unfortunately, data transmissions made by means of the Internet cannot be made absolutely secure. Please keep in mind that if you give out Personally Identifiable Information online, such information may be collected and used by unauthorized third parties.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Cookies in and of themselves do not personally identify users, although they do identify a device or a user’s computer.
For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
We may receive and store other types of information automatically when you access the Site as well For example, each time you visit the Site, we automatically collect your IP address. We collect and may store information about your use of the Site, such as your search activity, the pages you view, and the date and time of your visit. We may also collect and may store information that your computer or mobile device provides to us in connection with your use of the Site, such as your browser type, browser language, mobile carrier, unique device identifier, and location. We gather aggregated tracking information derived mainly by tallying page views throughout our Site. This information allows us to better tailor our content to our customers’ needs and to better understand the demographics of our audience.
If users disable cookies in their browser:
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly. However, you will still be able to place orders over the telephone by contacting customer service
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Where permitted by law, we may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honour this Privacy Policy.
If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company. Our successors and assigns may collect and use your information for substantially similar purposes as described in this
Third-Party Links
Our Websites may contain hyperlinks to websites of third parties (“Third-Party Websites”) that can cause you to leave the website currently being browsed by the User. We provide these hyperlinks for convenience. The Third-Party Websites are not under our control, therefore we have no control over the privacy and confidentiality practices of such Third-Party Websites. Accordingly, any Personal Information that is transmitted by the use of Third Party Websites is subject to the privacy policy of the relevant Third-Party Websites. It is the responsibility of the Users to consult these policies in order to ensure that their Personal Information is being protected.
Social Media
We may use social media (for example, Facebook and Twitter) in addition to the operation of the Website. Social media accounts are public and are not hosted by us. Users who decide to interact with us through social media must, therefore, read the terms of service and privacy policies of these third-party suppliers of services and the applications used to have access to them.
The Personal Information that is provided to us by way of social media accounts is collected in order to record exchanges (for example, questions and answers, comments, “likes”, shared tweets) between the User and us. It may be used to answer requests, make statistical evaluations and prepare reports and for all other purposes indicated in this Policy.
We may at any time implement Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
Fair Information Practices
In correspondence with Fair Information Practices we will take the following responsive action, should a data breach occur, we will notify the users via in-site notification within 7 business days. We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
Disclaimer
While we make reasonable efforts to maintain the security of personal information in our custody or control, please be advised that the Internet and email are inherently insecure media, and we accept no liability for the security or privacy of personal information in transit over the Internet.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
APPENDIX 1
Additional rights for individuals located in the EU
Under the GDPR individuals located in the EU have extra rights which apply to their personal information. Personal information under the GDPR is often referred to as personal data and is defined as information relating to an identified or identifiable natural person (individual). This Appendix sets out the additional rights we give to individuals located in the EU including how we process personal information lawfully, transparently and fairly. Please read the Privacy Policy above and this Appendix carefully and contact us at the details at the end of the Privacy Policy if you have any questions.
What personal information is relevant?
This Appendix applies to the personal information set out in the Privacy Policy above. This includes the sensitive information also listed in the Privacy Policy above which is known as ‘special categories of data’ under the GDPR.
How we process personal information
We will process your personal information for our legitimate interest to allow you to access and use our Site, to send you with marketing content we think may be of interest to you, to contact you if you leave your contact details with us or if you otherwise initiate contact with us.
We will rely on performing a contract to process your personal information where we are preparing to enter into a contract with you or we are carrying out our obligations under a contract with you.
We will rely on a legal obligation to process your personal information where we are subject to a legal obligation.
If we need to rely on consent, we will ask for consent to process any of your personal information for that specific purpose before we process your personal information for that reason.
Upon written request, we may provide you with a list of the third parties we use to process your personal information.
If you are under 16 years of age, you must have; and warrant to the extent permitted by law to us that you have, your parent or legal guardian’s permission to access and use the Site and they (your parents or guardian) have consented to you providing us with your personal information.
Data Retention
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data: see ‘access, erasure and data portability’ below for further information.
In some circumstances we may anonymize your personal information (so that it can no longer be associated with you) for analytics, research or statistical purposes in which case we may use this anonymized information indefinitely without further notice to you.
Data Transfers
The countries to which we send data for the purposes listed above may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with the Privacy Policy, as supplemented by this Appendix.
Extra rights for EU individuals
Objecting to processing: You have the right to object to processing of your personal data that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights and freedoms, in order to proceed with the processing of your personal information.
Restricting processing: You have the right to request that we restrict the processing of your personal data if (i) you are concerned about the accuracy of your personal data; (ii) you believe your personal data has been unlawfully processes; (iii) you need us to maintain the data solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Access, erasure and data portability: You may have the right to request details of the personal information we hold about you, or to request that we erase the personal information we hold about you, or that we transfer this information to a third party.
Rectification: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, incomplete, misleading or out of date.